Smart Factory introduces OMNIS at London resilience summit

Smart Factory debuted its OMNIS business operating system at the Resilience World Nexus Summit in London on Oct. 7, using the event to pitch a control-first approach to enterprise AI. The firm is targeting mid-size and early-enterprise customers and is seeking investors as it tries to stand out from broader AI platforms.

Why it matters: - Smart Factory is pitching OMNIS as a different way for companies to adopt AI without handing core business knowledge to a general-purpose model. - The launch lands as enterprise AI buyers are still struggling to turn pilots into measurable profit and loss impact. - MIT NANDA’s 2025 study, The GenAI Divide, found that 95 percent of enterprise generative-AI pilots produced no measurable impact on profit and loss. - Smart Factory says OMNIS is designed to let employees keep using familiar software while AI supports the work behind the scenes.

What happened: - Smart Factory was invited to the Resilience World Nexus Summit, which opened Oct. 7 at Church House Westminster in London. - Managing Director Jeffrey Kupper represented Smart Factory and introduced OMNIS to senior executives at the two-day summit. - The summit brings together leaders from insurance, operations, finance, security, risk and governance. - The program includes a session titled “Artificial Intelligence: Friend, Foe, Frenemy or Something else?” - Kupper, who previously spent part of his career at Lloyd’s of London, said the summit offers a rare chance to discuss turning uncertainty into advantage with global decision-makers.

The details: - Smart Factory says it has delivered $6.3 billion in documented client value since 2010. - Doug Richards, Smart Factory’s executive chairman and the inventor of OMNIS, said the industry has been solving the wrong problem. - Richards said OMNIS uses bespoke software applications, orchestrated by the OMNIS Command Center, to define what each employee can do. - Richards described the approach as “control-by-design.” - Richards said software economics have changed enough to let the company build applications that once would have required millions of dollars and launch them in months. - Heather Richards, Smart Factory’s managing partner and CEO, said companies that win with AI will be the ones whose people can use tools they already understand. - Smart Factory says OMNIS keeps data under the client’s control, verifies every request, records every action and allows any component to be replaced. - Smart Factory says OMNIS requires no data centers and can deploy private AI securely. - Smart Factory says the platform is aimed at mid-size and early-enterprise organizations. - Smart Factory is seeking investors for a rapid-scale investment that delivers OMNIS subscriptions, services, consultants and hardware. - Qualified investors can inquire at contact@smartfactory.io.

Between the lines: - OMNIS is being positioned as an alternative to “Big AI,” with more emphasis on governance, control and workflow than on model size. - The message is aimed at executives who want AI adoption without forcing broad changes in how employees work. - The company is also trying to frame security and compliance as product features, not after-the-fact add-ons. - Smart Factory’s pitch suggests the enterprise AI market may be splitting between model-first tools and control-first systems.

What's next: - Smart Factory will use the London summit to continue presenting OMNIS to senior business leaders. - The company is also looking for capital and customer relationships to support wider deployment of OMNIS. - Smart Factory says the platform is intended for rapid-scale rollout through subscriptions, services, consulting and hardware. - More information is available at Smart Factory and on Doug Richards' LinkedIn profile.

The bottom line: - Smart Factory is betting that enterprise AI will win on control, not just capability.